TSAMSA — Elevate Your Writing with Premium Fountain Pens & Stationery

TERMS & CONDITIONS

Overview

This website is operated by TSAMSA. Throughout the site, the terms “we”, “us”, and “our” refer to TSAMSA. TSAMSA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Changes to Terms

TSAMSA may update or revise these Terms & Conditions at any time. You should review this page periodically. Continued use of the website after changes constitute acceptance of the updated terms. For questions, email us at [email protected].

Availability

Products are available for sale only while they are listed in stock. Limited, handcrafted, or special edition items may not be restocked. We post availability updates on our website and Facebook page.

Online Store Terms

By using our site you confirm you are legally able to form binding contracts, or you have guardian consent. You agree not to use TSAMSA products or services for illegal purposes or to violate applicable laws.

Orders, Pricing & Billing

All prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason including pricing errors, product availability, or suspected fraud. You must provide accurate billing, shipping, and contact information. Payments via SSLCommerz are secured and TSAMSA does not store full card details.

Products & Descriptions

We work to display product information accurately but cannot guarantee color accuracy on all devices. Product details and availability may change anytime.

Returns & Refunds

Our returns or refund policies (if applicable) are described separately. Contact customer service for help.

User Accounts

If you create an account, we store necessary information to support order tracking and checkout. You must keep your login details secure.

Guest Users / Newsletter

Guest users provide only required contact info. Newsletter subscribers receive updates and can unsubscribe anytime.

Privacy & Personal Information

Your data submission is governed by the Privacy Policy. See the Privacy Policy page for details.

Website Analytics & Cookies

We use cookies to improve user experience. Disabling cookies may cause some features not to work properly.

Third-Party Services

We work with payment, delivery, and analytics providers. They may have different policies.

Prohibited Uses

You may not use the website to:

  • perform illegal activities
  • harass, abuse or harm others
  • upload harmful code or malware
  • scrape data or bypass security

Intellectual Property

All content on TSAMSA is owned or licensed. Unauthorized use is prohibited.

Limitation of Liability

TSAMSA is not responsible for indirect or consequential damages arising from use of the site or products.

Errors & Omissions

Mistakes or inaccuracies may appear. We may correct them anytime without notice.

Termination

We may suspend or terminate access if terms are violated.

Governing Law

These Terms & Conditions follow the laws of Bangladesh.

Contact

Email: [email protected]
Phone: +8801964471308