Our Privacy Policy applies to personal information we collect from customers through tsamsa.com.bd, our Facebook page, and other digital platforms in Bangladesh. It explains what information we collect, how we use it, how we may disclose it, and what choices you have. Your privacy is important to us.
Information Collected by TSAMSA
We collect personal information when you:
- purchase, order, return, or exchange products
- track your order on our website
- sign up for TSAMSA newsletters
- send or purchase a gift card
- register on our website
- participate in promotions or surveys
- contact us with comments or complaints
Shopping & Orders
You must provide accurate personal details when ordering to ensure correct delivery. Payments via debit or credit card are processed securely through SSLCommerz. TSAMSA does not store card details. We collect information from your suggestions, inquiries, or complaints via email at [email protected].
Registered Shoppers
When you create an account, we save your basic info and purchase history to allow order tracking.
Guest Users / Newsletter Subscribers
If you sign up for newsletters, we may collect your name, email, and mobile number to send updates and offers.
Newsletter
Your email is used only for sending TSAMSA updates. We do not sell or rent emails. You can unsubscribe anytime using the link in our emails.
Promotions & Surveys
During promotions or surveys, we may collect your name, address, email, and mobile number to manage participation and feedback.
Customer Service (Contact Us)
We may ask for your name, phone number, or address to verify identity and respond to inquiries. This information may be saved to assist you in the future.
Website Analytics
We use cookies to understand browsing patterns and improve our website. You may disable cookies, but some features may not work properly.
Social Media
When interacting with our content on social platforms, you may allow TSAMSA access to basic account information such as name, email, username, and profile picture.
Legal Obligations
TSAMSA may provide your information to authorities if required by a legal order or Bangladeshi law.
Security of Personal Information
We use safeguards to protect your data. Only authorized staff and service providers access personal data when necessary.
Policy Changes
TSAMSA may update this policy occasionally. Any changes will appear on this page. Continued use means acceptance of updated terms.
Update Your Profile
To view or update your stored personal info, contact us at:
Email: [email protected]
Phone: +8801964471308
